SHIPPING AND DELIVERY

All delivery time-frames stated are estimated and may be subject to change. Please note, for international deliveries, local import duties and charges may apply. 

While your order is being processed and delivered we encourage you not to book events during this time until you have confirmation of receiving your booth. Photo Booth Industry is not responsible for any missed events that you may have.

We use local freight carriers for all heavy and bulky orders like Mirror and 360 Booth to insure your product arrives safely. After the product has been shipped, delivery time frames can range between 5-7 business days for freight shipping.

USPS, UPS, FedEx for other products economy shipping time frames are 3-5 business days.

Shipping Cost depends on Total Product Cost

$20-$50 = $20 Flat fee

$200 – $500 = $50 Flat fee

$501 – $1,800 = $100 Flat fee

$2,000 and up = $200.00 flat fee

RETURN POLICY

Due to the custom fabrication of the  Photo Booth Industry returns will not be accepted. 

Items that are non-refundable:

1. 360 Photo Booth Platforms and Cases

2. Full System Photo Booth Packages

3. Photo Booth Shells and Cases

4. Any products with custom graphics which include enclosures, inflatable enclosures, custom vinyl logo prints.

360 photo booth platforms, photo booth shells, mirror booths products have a 1 year manufacturers warranty, if any part fails we will work with you to resolve any issues. 

If a part fails, please reach out to our support team on our contact page so we can help you try to fix the issue.

In some cases, we understand that you might change your mind about your purchase and want to return the item. Again, we will ONLY refund items not listed above.

We will accept the return request as long as it is in the original packaging. You must send an email or a message on our contact page within 48 hours upon receiving your product. We will refund your money minus shipping fees and the 30% re-stocking fee plus you pay for the shipping.

Incorrect or defective shipments must be returned in new condition and packaging to receive a refund within 48 hours of receiving the item.